As a public housing resident, you are obligated to promptly inform your assigned SNRHA property manager of updates that may affect eligibility. Please remember, it is the resident's obligation to report changes in:

  1. Address
  2. Phone Number
  3. Income
  4. Family Composition
  5. Preferences

You can submit your changes conveniently through the RentCafe portal at any time.

This enables SNRHA to process any changes to your household which may impact your rent payments and other elements of your housing assistance such as utilities or even the size of home that you qualify for.

If you have any questions regarding the reporting of change process, please contact your management office. You may also call the SNRHA main phone number as well at (702) 477-3100.

Fraudulent text messages and emails

Dear Valued Clients,

We have been made aware of fraudulent text messages and emails impersonating the Southern Nevada Regional Housing Authority (SNRHA).

These scams may come in the form of:

  • Text messages requesting personal information, payments, or account details.
  • Emails sent from Gmail or other non-official email accounts, using the names of actual SNRHA staff and appearing to represent our organization.

Please be cautious—SNRHA will never request sensitive information via text message or from unofficial email addresses. If you receive a suspicious message: Do not click on any links Do not respond or provide personal details Instead, report it immediately to your caseworker, property management staff, or contact us directly at customerservice@snvrha.org or by calling 702-477-3100.

Please protect your email accounts with multifactor authentication to prevent unauthorized access and fraudulent scams.

Your security is our priority.

Thank you,
SNRHA Information Security Officer

EMERGENCY ANNOUNCEMENT:
TEXT & EMAIL SCAMS