Please provide your unit/account number, along with a detailed description of the problem and the location of the problem.
If you are an SNRHA Public Housing or Affordable Housing Resident, maintenance work is completed by SNRHA Maintenance Staff. Upon calling in a repair request, you are granting permission for an SNRHA Maintenance Worker to enter your unit if you are not home. Please see Chapter 9 (Leasing) of the Admissions and Continued Occupancy Plan (ACOP) for more about Maintenance and Family Requested Repairs.
After Business Hours:
If you are an SNRHA Public Housing or Affordable Housing Resident and you need emergency repairs after business hours, again call the (702) 477-3100 for the after-hours answering service which will take your information and determine if your situation is considered an emergency. Emergencies are dispatched to the SNRHA maintenance worker on call who will either repair or abate the emergency.
For After-Hours emergencies at Biegger Estates and Landsman Gardens, please call the after hours service for Cornerstone at (702) 204-4589.
For After-Hours emergencies at Vera Johnson B and Rose Gardens, please call the after hours service for Nevada Hand at (702) 387-7111.